XISICO Limited Lifetime Warranty

All XISICO products are warranted and protected from defects in materials and workmanship for the lifetime of the product. If any XISICO product is found to have defects in materials or workmanship, XISICO, at our discretion, will repair or replace the product. A copy of Proof of Purchase is required and a Return Merchandise Authorization (RMA) must be issued before returning the product.

XISICO accessories are warranted and protected from defects in materials and workmanship for ONE year. A copy of proof of purchase must be provided. A Return Merchandise Authorization (RMA) must be issued before returning the product.

Return Procedure:

a. Email us at warranty@rexoptics.com, and describ your issue, and get the RMA number from us first.

b. Click to open XISICO Warranty Form, and fill out the warranty form with your name, shipping address(no PO boxes please), telephone number, email address, RMA Number and a brief description of the problem that you are experiencing with your product.

c. Pack everything together in the Original Box and send to us, and put our issued RA number on the outside of the box. Please also enclose this completed Warranty form with the XISICO product that you are returning for warranty replacement or repair.

Our return address is:

XISICO USA, Inc.

16802 Barker Springs Rd, Suite 550 Houston, TX 77084 USA

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